Peak Season is here! Don't forget your to schedule boarding or grooming in advance!

Riverside Pet Club and Resort

(717) 921-0104

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(717) 921-0104

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  • Home
  • About
    • About
    • Events
  • Services
    • Boarding
    • Daycare
    • Grooming
    • Surrender/Rehoming
  • Shop Now
  • Blog
  • Contact
    • Contact
    • Member Portal
  • More
    • Business Partners
    • Employment Opportunities
    • Photo Album

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Privacy Policy

Effective Date: May 23, 2026

Riverside Pet Club and Resort (“Riverside Pet Club and Resort,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with us online, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.


1. Business Information

Riverside Pet Club and Resort Dauphin, Pennsylvania Website: https://riversidepetclub.com/

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania.


2. Information We Collect

We may collect personal and non-personal information from you in several ways, including when you:

Visit our website 

  • Submit a contact form 
  • Request information 
  • Schedule services 
  • Book boarding, daycare, or grooming appointments 
  • Subscribe to emails or promotions 
  • Communicate with us by phone, email, text, or social media 

Personal Information We May Collect

This may include:

Name 

  • Email address 
  • Phone number 
  • Mailing address 
  • Pet information 
  • Veterinary information 
  • Emergency contact details 
  • Appointment or reservation details 
  • Payment-related information (processed securely through third-party providers) 


3. Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

IP address 

  • Browser type 
  • Device information 
  • Operating system 
  • Pages visited 
  • Website activity 
  • Referral source 
  • Cookies and analytics data 

This information helps us improve website performance and user experience.


4. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

Improve website functionality 

  • Analyze visitor behavior 
  • Remember preferences 
  • Measure marketing performance 
  • Support advertising and retargeting campaigns 

You may choose to disable cookies through your browser settings; however, some website features may not function properly.


5. How We Use Your Information

We may use your information to:

Provide pet care services 

  • Process reservations and appointments 
  • Communicate with you regarding services or inquiries 
  • Send appointment reminders or updates 
  • Improve website functionality and customer experience 
  • Send promotional emails, text messages, or marketing communications 
  • Respond to customer service requests 
  • Maintain facility safety and operational records 
  • Comply with legal obligations 


6. Email and Marketing Communications

If you provide your contact information, you may receive promotional emails, newsletters, or updates from Riverside Pet Club and Resort.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.


7. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

Payment processors 

  • Booking or reservation software providers 
  • Email marketing platforms 
  • Website hosting providers 
  • Analytics providers 
  • Veterinary professionals when necessary for pet safety 
  • Legal authorities if required by law 

Third-party service providers are expected to maintain appropriate confidentiality and security measures.


8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.


9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies separately.


10. Children's Privacy

Riverside Pet Club and Resort does not knowingly collect personal information from individuals under the age of 18.

If we become aware that information has been collected from a minor without parental consent, we will take reasonable steps to remove it.


11. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information 

  • Request corrections to inaccurate information 
  • Request deletion of certain personal information 
  • Opt out of marketing communications 

To exercise these rights, please contact us using the information below.


12. Retention of Information

We retain personal information only as long as necessary for business, legal, operational, safety, and recordkeeping purposes.


13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes become effective immediately upon posting to the website. Your continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.


14. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Riverside Pet Club and Resort Dauphin, Pennsylvania Website: https://riversidepetclub.com/

655 River Rd, Dauphin, Pennsylvania 17018

(717) 921-0104


Daycare Drop Off/Pick up Times:

M-F; 7:30 am - 11am & 4 pm - 7 pm


Boarding Drop Off/Pick up Times:

7 Days A Week; 8 am-11 am & 5 pm - 7 pm


Copyright © 2026. Riverside Pet Club and Resort.  All Rights Reserved.

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